Online Order

Chalk wall graphics inside HiHo restaurant
For your safety and ours, please wear face-covering when entering our restaurant to pick up orders.

Order Delivery From

Order Pick Up To-Go

Pick Up using Postmates

Pick Up using HiHo Mobile

Safety Measures

General Measures We've Implemented


Measures We Implemented

> All staff wear gloves, and they are required to sanitize and/or wash their hands each time they change gloves. They will also change gloves after every time after handling a credit card or cash.

> Hand sanitizer is available for guests and staff in all of our restaurants.

> We have implemented additional sanitization of high-volume points of contact (door handles, faucets, etc.).

> We have added an extra sanitization process after the end-of-the-night cleaning.

> We have implemented an extra sanitization step after each routine bathroom and restaurant cleaning.

> We have added more frequent sanitization of every iPad and touch screen.

> We have increased the use of sanitizer spray.

> We have increased the frequency of bathroom cleaning.

> We have reiterated with our staff all recommendations for health and safety to ensure that they are well-versed and adherent to the best practices.

> We are stapling our to-go bags shut for each delivery order.

> If guests enter the restaurant for pick-up orders, we have devised a contactless way to give them their food in order to maintain social distance.

> In order to ensure people do not come to work if they are sick, we implemented an Emergency Sick Leave policy that pays our people if they have virus-like symptoms. This pay is in addition to any existing sick leave our people have.

> We have created a set of COVID-19 specific procedures including an emergency shutdown procedure in the event a restaurant needs to close temporarily.

Contactless Measures for Pick-Up


Keeping your distance to get your food safely.

• When guests or delivery drivers enter the restaurant, we have implemented contactless measures to give them their food in order to maintain social distance.

• We are stapling shut our to-go bags for each delivery order, and our boxes, as always, are sealed with stickers.

• All staff wear gloves, and they are required to sanitize and/or wash their hands each time they change gloves.

• Hand sanitizer is available for guests and staff in all our restaurants at the point of pick-up and in kitchens.

• We have implemented additional sanitization of high-volume points of contact (door handles, faucets, etc.).

• Our staff will sanitize their hands as often as possible - and every time after handling a credit card or cash - but at least once every 15 minutes.

Contactless Measures for Delivery


Keeping your distance to get your food safely.

When you order delivery
• Use the contactless option for Postmates
• When we deliver, it’s always contactless.

• When guests or delivery drivers enter the restaurant, we have implemented contactless measures to give them their food in order to maintain social distance.

• We are stapling shut our to-go bags for each delivery order, and our boxes, as always, are sealed with stickers.

• All staff wear gloves, and they are required to sanitize and/or wash their hands each time they change gloves.

• Hand sanitizer is available for guests and staff in all our restaurants at the point of pick-up and in kitchens.

• We have implemented additional sanitization of high-volume points of contact (door handles, faucets, etc.).

• Our staff will sanitize their hands as often as possible - and every time after handling a credit card or cash - but at least once every 15 minutes.

• We have added an extra sanitization process after the end-of-the-night cleaning.

• We have increased the frequency of bathroom cleaning.

• We have implemented an extra sanitization step after each routine bathroom and restaurant cleaning.

• We added more frequent sanitization of every iPad and touch screen, so all screens are cleaned every 15 minutes.

• We are increasing the use of sanitizer spray.

• We have reiterated with our staff all recommendations for health and safety to ensure that they are well-versed in and adherent to the best practices.

• In order to ensure people do not come to work if they are sick, we implemented an Emergency Sick Leave policy that pays our people if they have virus-like symptoms. This pay is in addition to any existing sick leave our people have.

• We have created a set of COVID-19 specific procedures including an emergency shutdown procedure in the event a restaurant needs to temporarily close.

Strict Policy on Social Distancing


Keeping your distance.

When you are waiting for your pick-up order, please maintain a social distance of six feet between you and other people. Those that do not follow this policy will be asked to leave.  

Bottom line: It doesn’t matter where you are getting your food, whether from a grocery store, from us, or from another option; when you are waiting in line, you MUST practice social distance.

Thank you.

Responding to COVID-19. Learn More