Online Order

Interior of HiHo Mid Wilshire location

Mid-Wilshire

Order for Pick Up using Postmates

Order for Delivery using Postmates

Order for Pick Up using HiHo Mobile

Exterior of HiHo Santa Monica

Santa Monica

Order for using Pick Up using Postmates

Order for Delivery using Postmates

Order for Pick Up using HiHo Mobile

Safety Measures

General Measures We've Implemented


Measures We Implemented

> All staff wear gloves, and they are required to sanitize and/or wash their hands each time they change gloves. They will also change gloves after every time after handling a credit card or cash.

> Hand sanitizer is available for guests and staff in all of our restaurants.

> We have implemented additional sanitization of high-volume points of contact (door handles, faucets, etc.).

> We have added an extra sanitization process after the end-of-the-night cleaning.

> We have implemented an extra sanitization step after each routine bathroom and restaurant cleaning.

> We have added more frequent sanitization of every iPad and touch screen.

> We have increased the use of sanitizer spray.

> We have increased the frequency of bathroom cleaning.

> We have reiterated with our staff all recommendations for health and safety to ensure that they are well-versed and adherent to the best practices.

> We are stapling our to-go bags shut for each delivery order.

> If guests enter the restaurant for pick-up orders, we have devised a contactless way to give them their food in order to maintain social distance.

> In order to ensure people do not come to work if they are sick, we implemented an Emergency Sick Leave policy that pays our people if they have virus-like symptoms. This pay is in addition to any existing sick leave our people have.

> We have created a set of COVID-19 specific procedures including an emergency shutdown procedure in the event a restaurant needs to close temporarily.

Contactless Measures for Pick-Up


Keeping your distance to get your food safely.

• When guests or delivery drivers enter the restaurant, we have implemented contactless measures to give them their food in order to maintain social distance.

• We are stapling shut our to-go bags for each delivery order, and our boxes, as always, are sealed with stickers.

• All staff wear gloves, and they are required to sanitize and/or wash their hands each time they change gloves.

• Hand sanitizer is available for guests and staff in all our restaurants at the point of pick-up and in kitchens.

• We have implemented additional sanitization of high-volume points of contact (door handles, faucets, etc.).

• Our staff will sanitize their hands as often as possible - and every time after handling a credit card or cash - but at least once every 15 minutes.

Contactless Measures for Delivery


Keeping your distance to get your food safely.

When you order delivery
• Use the contactless option for Postmates
• When we deliver, it’s always contactless.

• When guests or delivery drivers enter the restaurant, we have implemented contactless measures to give them their food in order to maintain social distance.

• We are stapling shut our to-go bags for each delivery order, and our boxes, as always, are sealed with stickers.

• All staff wear gloves, and they are required to sanitize and/or wash their hands each time they change gloves.

• Hand sanitizer is available for guests and staff in all our restaurants at the point of pick-up and in kitchens.

• We have implemented additional sanitization of high-volume points of contact (door handles, faucets, etc.).

• Our staff will sanitize their hands as often as possible - and every time after handling a credit card or cash - but at least once every 15 minutes.

• We have added an extra sanitization process after the end-of-the-night cleaning.

• We have increased the frequency of bathroom cleaning.

• We have implemented an extra sanitization step after each routine bathroom and restaurant cleaning.

• We added more frequent sanitization of every iPad and touch screen, so all screens are cleaned every 15 minutes.

• We are increasing the use of sanitizer spray.

• We have reiterated with our staff all recommendations for health and safety to ensure that they are well-versed in and adherent to the best practices.

• In order to ensure people do not come to work if they are sick, we implemented an Emergency Sick Leave policy that pays our people if they have virus-like symptoms. This pay is in addition to any existing sick leave our people have.

• We have created a set of COVID-19 specific procedures including an emergency shutdown procedure in the event a restaurant needs to temporarily close.

Strict Policy on Social Distancing


Keeping your distance.

When you are waiting for your pick-up order, please maintain a social distance of six feet between you and other people. Those that do not follow this policy will be asked to leave.  

Bottom line: It doesn’t matter where you are getting your food, whether from a grocery store, from us, or from another option; when you are waiting in line, you MUST practice social distance.

Thank you.

Navigating COVID-19. Learn More